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STANDARD TERMS AND CONDITIONS OF RETAIL



Welcome to EVE of DUSK. 

By accessing and using our website, you agree to comply with and be bound by the following terms and conditions.


  1.  All products offered are handcrafted with care, and slight variations in weight, color, texture, or finish are natural and reflect the unique artisanal character of each piece.

  3.  While we strive to ensure accurate product descriptions and availability, we reserve the right to modify, update, or discontinue any product or service without prior notice.

  5.  All prices are subject to change, and orders are confirmed only upon successful payment.

  7.  As our candles are made using soy and gel wax with carefully selected fragrances, proper usage guidelines must be followed to ensure safety and optimal performance.

  9.  Goods once sold shall not be returned or exchanged, except in cases of missing, broken, or wrong items.

  11.  In the event of any claim regarding a missing, wrong or damaged product, an unboxing video will be required as proof, and such claims will be entertained only through our official CUSTOMER CARE NUMBER.

  13.  If the claim is verified as genuine, a replacement or refund shall be given only for the claimed item. 

  15.  Please also note that a minimum shipping duration of 2 days must be allowed for order processing and dispatch.

  17. All photographs and videos displayed on our website are for reference purposes only.

  19. EVE of DUSK shall not be held liable for any damage resulting from misuse of products.

  21. All content, designs, and branding on this website are the intellectual property of EVE of DUSK and may not be reproduced without permission.